SME-FP&A

Cognizant · Chennai, Tamil Nadu · Posted 23 days ago

About this role

Job Summary The Subject Matter Expert SME will provide advanced support and leadership in procurement operations specializing in vendor management returns management query handling via ServiceNow SNOW and preparation of detailed procurement reports. With 4 to 6 years of experience the SME will mentor junior staff resolve complex procurement issues and drive process improvements to enhance efficiency and compliance. Responsibilities The Subject Matter Expert SME will provide advanced support and leadership in procurement operations specializing in vendor management returns management query handling via ServiceNow SNOW and preparation of detailed procurement reports. With 4 to 6 years of experience the SME will mentor junior staff resolve complex procurement issues and drive process improvements to enhance efficiency and compliance.Key Responsibilities Oversee procurement activities across company purchase accounts and vendors. Negotiate with suppliers to secure favorable terms and pricing. Ensure compliance with procurement policies and financial controls. Lead vendor relationship management including onboarding evaluation and performance tracking. Resolve escalated vendor issues and disputes. Support strategic sourcing initiatives. Lead the returns process handling escalations and complex disputes. Ensure proper documentation and compliance in returns management. Act as escalation point for procurement related queries raised through SNOW. Ensure timely resolution and SLA comp