Infra Dev Specialist

Cognizant · Chennai, Tamil Nadu · Posted 23 days ago

About this role

Job Summary As an Infra Dev Specialist you will play a crucial role in designing implementing and maintaining Microsoft Dynamics CRM solutions. With a focus on Dynamics 365 you will ensure seamless integration and functionality to support business operations. This hybrid role requires expertise in CRM systems with a preference for candidates experienced in investment banking operations. Responsibilities • Design and implement Microsoft Dynamics CRM solutions to meet business requirements and enhance operational efficiency. • Collaborate with cross-functional teams to ensure seamless integration of Dynamics 365 CRM with existing systems. • Provide technical expertise in configuring and customizing Dynamics 365 to optimize performance and user experience. • Conduct thorough testing and troubleshooting to identify and resolve issues in CRM implementations. • Develop and maintain documentation for CRM configurations processes and procedures. • Monitor system performance and implement enhancements to improve reliability and scalability. • Support end-users by providing training and technical assistance to maximize CRM utilization. • Analyze business processes and recommend CRM solutions to improve efficiency and effectiveness. • Stay updated with the latest Dynamics CRM technologies and best practices to ensure optimal solutions. • Work closely with stakeholders to gather requirements and translate them into technical specifications. • Ensure data integrity and security within the