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Kotak Mahindra Bank

Sky Service Distribution - SME-Sky Channel-Contact Centre Inbound

Kotak Mahindra Bank · Thane, Maharashtra · Posted 1 month ago · Customer Services Jobs

About this role

Description As a Sky Service Distribution SME, you will play a crucial role in our contact center, specializing in Sky Channel services. Your primary focus will be to handle inbound customer inquiries and provide accurate, timely assistance. This role requires a deep understanding of distribution and retail liabilities, and you will be expected to offer expert advice and support to both customers and internal teams. Responsibilities Handle inbound customer calls and provide excellent customer s…

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