Store Operations and FMCG Sales

Reliance Retail · India · Remote · Posted 5 days ago

About this role

As a Senior Store Operations and FMCG Sales professional at Reliance Retail, you will play a crucial role in spearheading store operations and driving FMCG sales across multiple locations including Nagercoil, Chennai, Kottayam, Tirunelveli, Madurai, Erode, and Vellore. Your passion for retail excellence and sales growth will be key in ensuring customer satisfaction and optimizing processes. **Key Responsibilities:** - Oversee and manage store operations to ensure a high standard of customer service and operational efficiency. - Develop and implement sales strategies for FMCG products to achieve and exceed sales targets. - Conduct market analysis to identify sales trends and opportunities for growth within the region. - Optimize inventory management practices to ensure timely availability of products and reduce wastage. - Build and maintain strong relationships with key stakeholders, including customers, vendors, and brand partners. - Lead, mentor, and motivate a team of sales and operations personnel to drive performance and professional development. - Ensure compliance with company policies, procedures, and regulations to achieve operational excellence. - Prepare and present regular sales and operations reports to senior management for strategic decision-making. **Qualifications and Skills:** - Demonstrated proficiency in retail management systems to enhance store operations and streamline processes effectively. - Proven expertise in customer relationship management to foste