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Backoffice US HR Operations

Wipro · India · Posted 3 months ago · IT Jobs

About this role

You will be responsible for handling all incoming help requests from clients via chat or emails in a courteous manner It is essential to have excellent communication skills for this role Your key responsibilities will include documenting all relevant end user identification information such as name department contact information and nature of the problem or issue You will need to identify and learn appropriate product details to enhance client interaction and troubleshooting Additionally you wi…

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