Administrator
Wipro · Kannur, Kerala · Posted 1 month ago · IT Jobs
About this role
Role : IT Support Administrator Purpose : To resolve, maintain, and manage client software, hardware, or network issues based on service requests, ensuring high-quality service and client satisfaction. Responsibilities: Respond promptly to tickets raised via various channels. Troubleshoot and resolve hardware/software issues within SLA timelines. Perform root cause analysis and implement long-term solutions. Maintain systems, perform backups, and ensure infrastructure stability. Collaborate wit…
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