Senior Manager - Technical Program Management

Salesforce · India - Bangalore · Posted Yesterday

About this role

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project Management Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. As a Technical Program Manager (TPM) in the TOPS (Trust, Ops, Performance, Scalability) team, you will be responsible for overseeing and executing the operational framework for cloud infrastructure, performance engineering, and scalability programs across Sales Cloud, Service Cloud, and the broader Salesforce platform. Your role involves orchestrating and driving the implementation of strategic initiatives such as Hyperforce (AWS/GCP) deployments, performance optimization programs, and cross-cloud technical programs. Collaborating closely with product and engineering leaders, you'll manage programs and releases that directly impact customer trust, platform rel