Operations Specialist - QC

Wells Fargo · Bengaluru, India · Posted 7 days ago

About this role

About this role: Wells Fargo is seeking a Operations Specialist In this role, you will: Research and resolve moderately complex operational tasks, accountable for entire process from receipt of work to resolution and closure to include originating source documents, data adherence to regulations, processing payments, resolve discrepancies and process unique rejects or exceptions Work under close supervision, follow established procedures, identify opportunities to determine appropriate course of action within defined scope of responsibility Review and analyze inquiries and operational challenges that require research, evaluation Consult with management for more complex issues to assist with appropriate course of required action Analyze and present recommendations for resolving more complex situations and exercise some independent judgment while developing of understanding of policies, procedures and compliance regulations Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Required Qualifications: 2 years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Job Expectations: In-Depth Knowledge of Commercial Banking and Customer Care activities Desired Qualifications: Postgraduate Error & Risk Management of the control Ensures process governance & audit readiness Identifies process improvement and drives to closure Escalation Handl