AI Business Solutions Specialist - Microsoft Business Applications

Microsoft · Bengaluru, Karnataka · Posted 1 month ago

About this role

Solution Area Specialists - Biz Apps Overview As an AI Business Solutions Specialist , you will lead strategic sales engagements that empower customers to digitally transform their operations using Microsoft’s Business Applications portfolio. This includes CRM Sales & Service , Core ERP (Finance & Operations) , Power Apps for Low Code/No Code development , and Co-pilot Studio for building and enabling AI agentic scenarios . You will drive business planning, lead Rhythm of Business (ROB) reviews, and collaborate across internal teams and partner ecosystems to unlock innovation and deliver business value. Responsibilities Customer Engagement & Strategic Planning Lead strategic account planning and ROB cadences to align business priorities with Microsoft’s Business Applications portfolio. Identify whitespace opportunities and industry trends to develop and execute territory plans. Act as a trusted advisor to C-level stakeholders, articulating the business value of CRM, ERP, and AI-powered solutions. Solution Leadership & Technical Expertise Drive customer innovation by aligning business needs with Microsoft’s Business Applications, including Dynamics 365, Power Platform, and Co-pilot Studio. Lead technical conversations and workshops, leveraging deep knowledge of low-code/no-code platforms and AI agentic capabilities. Collaborate with Global Black Belts (GBBs) and engineering teams to address competitive blockers and shape future product direction. Sales Execution & Deal Managem