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🚀 Walk‑In Drive | International Customer Support (Voice Process)

Infosys · Bengaluru, Karnataka · Refreshed 2 days ago

About this role

🚀 Walk‑In Drive | International Customer Support (Voice Process) 📍 Bengaluru | Infosys BPM ✨ Launch Your Career with a Global Leader! ✨ Infosys BPM is hiring Voice Process Professionals for International Customer Support. If you’re passionate about customer interaction, have strong communication skills, and are ready to work with global clients—this opportunity is for you! 🔹 Role Overview 👤 Role: International Customer Support – Voice Process 🏢 Mode: 100% Work from Office 🌙 Shifts: Night Shifts | Rotational Week Offs 💼 Type: Full‑Time 📈 Experience: 1 - 5 years 🎓 Qualification: Any Full‑Time Graduate (15 years of education) ✅ Mandatory Requirements ✔ International Voice Support experience ✔ Excellent English communication skills (Speak / Read / Write) ✔ Strong customer handling abilities ✔ Willingness to work night shifts ✔ Ready for WFO – Bengaluru location 💬 What You’ll Do • Handle international customer interactions via voice support • Resolve queries with empathy and professionalism • Build customer rapport through active listening • Deliver solutions by navigating internal systems • Adapt quickly to tools, technologies, and evolving processes 🧩 Skill Set We’re Looking For General Skills: ✔ Strong communication & soft skills ✔ Customer‑centric & empathetic approach ✔ Professional call handling Technical Skills: ✔ Understanding of basic processes & workflows ✔ Quick learner, tech‑savvy, and adaptable BE INTERVIEW READY! Carry Your Resume. Carry Your ID. Carry You

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