Sky Corporate Employee Solutions Classic - RM-Sky Channel-VRM - Corporate Employee Solutions

Kotak Mahindra Bank · Hyderabad, Telangana · Refreshed 22 days ago · Customer Services Jobs

About this role

Description Job Role: • To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers – cross training in cards, liabilities, assets. • This skill will also do sales with assigned customer based mapped to them. • Measure of outcomes – NPS, Service Level, Service Quality and Sales. • Responsible for quality communication and customer servicing within laid down productivity a…

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