Technologist II-SUPPORT SERVICES-CTO - Support services
Kotak Mahindra Bank · Mumbai, Maharashtra · Refreshed 17 days ago · IT Jobs
About this role
Description Role Purpose The ATM Switch Production Support Engineer – L2 will be responsible for maintaining the stability, availability, performance and continuous improvement of the Bank’s ATM Switch ecosystem. The role covers L2 production support, incident and problem management, temporary and permanent fixes, defect and bug-fix coordination, switch improvements, BCP/DR participation, monitoring enhancement, release support and process automation. Role Scope • Support ATM, POS, E-Commerce, …
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