Sky Service Potential - RM_Sky Channel-Contact Centre Inbound_Noida

Kotak Mahindra Bank · Noida, Ghaziabad · Refreshed 13 days ago · Customer Services Jobs

About this role

Description The CEC Officer – Inbound – Privy is responsible for delivering exceptional customer service through inbound calls, handling queries and requests related to Retail Liabilities and Credit Cards. The role demands a strong focus on customer satisfaction, quality communication, and adherence to service benchmarks. It also involves identifying opportunities for cross-selling banking products during customer interactions. Responsibilities Inbound Call Handling: Attend inbound customer cal…

Listings may come from company or aggregator sources. Confirm current availability and requirements on the original application page.