Operations Engineer

Accenture · Coimbatore, Tamil Nadu · Refreshed 3 days ago

About this role

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Network Infrastructures, Network Data, Juniper technology Good to have skills : NA Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: Responsible for design, deployment, monitoring, and optimization of enterprise WAN, LAN, and WLAN environments using SD-WAN (Juniper SSR/SRX) and Juniper Mist AI platform, ensuring high availability, performance, and user experience. Key Responsibilities • SD-WAN (WAN Domain) Design, deploy, and manage SD-WAN solutions across branch and data center environments Configure application-aware routing, traffic steering, and failover policies Monitor WAN edge health, tunnels, and application performance using telemetry and analytics Troubleshoot WAN issues (latency, packet loss, brownouts, ISP issues) and ensure service continuity Support integration with SASE platforms (Prisma, Zscaler, Secure Edge) • Juniper MIST (AIOps & Campus) Monitor and manage network using Juniper Mist dashboards, SLEs, and Marvis AI insights Perform AI-driven proactive troubleshooting and root cause analysis (RCA) Analyze anomalies (Wi-Fi, LAN, WAN) and resolve issues before user impact Optimize user experience using SLE metrics (latency, throughput, roaming, client health) Implement configuration c

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