Content Development Representative

Accenture · Hyderabad, Telangana · Refreshed 3 days ago

About this role

Project Role : Content Development Representative Project Role Description : Develop content for various marketing campaigns and programs. Direct and develop the content strategy. Provide communications guidance to senior leadership and program teams. Must have skills : Learning Content Development Good to have skills : NA Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: Design, maintain, and deliver technical training for the support organization — onboarding new hires and continuously upskilling existing engineers across products. Responsibilities Deliver classroom, virtual, and lab-based training to technical audiences run new-hire onboarding programs end to end. Design and maintain the curriculum: foundation, product-technical, domain specialization, and on-the-job phases. Build teaching content from real case data — recurring issue patterns, escalations, and known defects. Author and administer assessments certify readiness before engineers take live customer work. Coach engineers during supervised practice and feed observed skill gaps back into content. Run train-the-trainer sessions so subject-matter experts and team leads can deliver modules independently. Partner with product, engineering, and senior engineers to validate technical accuracy before publishing. Refresh content on a defined cycle as products, tooling, and case mix change track coverage, staleness, and pass rates. Required 5+ years in enterpr

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